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Privacy Policy of Diagnostic Accounting


We, at Diagnostic Accounting, value your privacy and strive to protect your personal information in compliance with Australian privacy laws.

This policy provides detailed information on how we handle your personal data.

Collection of Information

We collect personal information such as your name, address, email, contact numbers, and financial details necessary to provide accounting services.

We may also collect demographic information (e.g., age, occupation) for profiling and service improvement.

Technical data such as IP addresses, browser types, and activity logs are collected via website interaction.

All collection methods, including forms, website interactions, and client communications, are designed to be transparent and secure.

Use of Personal Information

Personal information is used to deliver and personalise our services, including accounting, tax preparation, and business consulting.

We use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

Data analysis helps us improve service offerings and website functionality.

Sharing of Information

Information is shared with third parties only when necessary for service provision, such as with regulatory authorities or partners for service integration.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Consent and Control

Your consent is sought before any data processing begins, and you are free to revoke consent at any stage.

We provide easy-to-use tools for you to control your personal information, including opting out of certain data uses.

Cookies and Tracking Technologies

Cookies are used to enhance user experience, analyse site traffic, and guide improvements.

Detailed information on how to manage cookies is provided, respecting your right to restrict such data collection.

Data Security

We implement robust security measures including encryption, firewalls, and secure server facilities to safeguard your personal data from unauthorised access, alteration, or disclosure.

Regular audits are conducted to ensure the effectiveness of our security measures.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention periods are determined based on the type of data and the purposes for which it is processed.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data.

You can object to processing, request restriction of processing, or request data portability.

We will provide mechanisms for you to exercise these rights in a straightforward manner.

International Data Transfers

If we transfer data outside of Australia, we ensure adequate protection and compliance with Australian privacy laws and international obligations.

Children’s Privacy

Changes to This Policy

We will update this policy to reflect changes in our practices and service offerings.

Any changes will be communicated through our website and, where appropriate, through direct communication.

Contact Us

For any questions or concerns regarding this policy or your personal data, please contact us.

This privacy policy is designed to be compliant with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and represents a more detailed approach to handling personal information. It is still recommended to have this policy reviewed by a legal professional with expertise in Australian privacy law to ensure full compliance.

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